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We are sorry about how much this has disappointed you. It's too bad they did not work this hard to send a proper bouquet instead.

Or the next day.

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Just like it appeared on the website. It's also unbelievable that you cannot find a hydrangea plant given their abundance and popularity all over the State of Georgia--they are everywhere!!

Do yourself a favor, go to the Flower shop and see what you are buying before being taken for a ride. But they still refused to refund my money.

Just flowers write a review

This is a WIRE SERVICE, quick to take people's orders, then scramble to find local florists stupid enough to accept a pittance from these thieves, and deliver half-dead, inferior flowers several days later! You will never "resolve" this to my satisfaction; you had your opportunity to deliver and failed miserably. I immediately called them and was again told I could not cancel my order, and a manager would have to "call me back". In order to address the issue of the arrangement being "the smallest arrangement," we will need to view a photo of what was sent so that we can properly compare and contrast with what you ordered. A large percentage of our customers don't even use the internet. We deeply value your relationship with Just Flowers and are committed to providing you with the highest level of service simply because our customers deserve the very best. I think delivering dead flowers on Mother's Day is about as bad a service as I can imagine. We called you and offered comparable substitutions with a significant discount in order to express your sentiment at the funeral service. I was told I had to talk to a manager and put on hold for 15 minutes. Unfortunately, the hydrangea plant you ordered was not immediately available in Americus, Georgia on the date requested. Of course payment was taken immediately! Email Thank you, you have successfully subscribed to our newsletter! You NEVER called me, I found out through emails that you weren't delivering it and were going to "substitute" the product AGAIN after the funeral was over making it impossible for me to make other arrangements. Filter by: Any Any A link has directed you to this review.

Made my first call to ask what was going on with my order. Your failure to take responsibility for your horrid business ethics and "service" is beyond belief.

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Then, when I tried to get a refund, which can only be executed by a manager, none was available for 20 minutes at which point I gave up. If I had not followed up on this order, you'd have just taken my money!! Just like it appeared on the website. There are endless negative reviews regarding this site on the Internet from customers who, just like myself, never received the service and product paid forand who were REFUSED refunds. Wednesday still no flowers delivered. You NEVER called me, I found out through emails that you weren't delivering it and were going to "substitute" the product AGAIN after the funeral was over making it impossible for me to make other arrangements. It was not sent and I didn't receive any notification.

We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations.

There are endless negative reviews regarding this site on the Internet from customers who, just like myself, never received the service and product paid forand who were REFUSED refunds.

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We are here to help. I'll definitely use JustFlowers again. I had my first grandson born and wanted to recognize the "baby boy blue" thing but also wanted my daughter to be recognized too. Unfortunately, the hydrangea plant you ordered was not immediately available in Americus, Georgia on the date requested. We will try calling you again. I received a call from these losers AGAIN this afternoon, and they told me "We have to get in touch with the local florist". If I had not followed up on this order, you'd have just taken my money!!
Rated 6/10 based on 106 review
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